My Perfect Stamp currently offers shipping to the United Kingdom only.
Standard shipping is £3.99 or free on orders over £50.00.
We also offer Royal Mail 24 with tracking for a flat fee of £6.99 - select Express at checkout.
The majority of orders ship Second Class Signed For with Royal Mail, so in most instances should arrive within 2 working days following posting, but in some instances this can take slightly longer, especially the closer we get to Christmas when volumes in their system increase. We reserve the right to ship large and or heavy items by courier with Low Cost Parcels. We ship with tracking so that your order can always be found.
Lost, Delayed or Damaged Items
If your goods arrive and have been damaged in transit, please take a photograph of the damage, keep the original packaging and contact us immediately. We take every care to package our parcels securely, and cannot be held responsible for the carelessness of delivery operatives, but we will do everything we can to assist you in bringing a claim for damaged goods.
If your order has not arrived 21 working days [excluding weekends and bank holidays] after the shipment date in the UK, then it is considered lost by Royal Mail and we will have to claim for losses and will refund you. Unfortunately we cannot control how quickly Royal Mail deliver parcels once they have them. We can only pay for the service and hope they deliver as per the service paid for.
Where parcels are lost due to incorrect or incomplete shipping address information being provided, no refunds or replacements will be made. It is the customer's responsibility to provide correct and full shipping information and payment details. We cannot be held responsible for losses which occur when incorrect or incomplete information is provided to us.
Post tends to be slower over the summer months when postage staff numbers are lower due to holidays and in late November and December when mail volumes increase due to Christmas.
Royal Mail also have delays due to the Covid-19 Pandemic, so please allow a couple of extra days due to this. If there are any queries then please don't hesitate to get in touch with us at firstname.lastname@example.org
If you have any preferences for delivery, such a Special Delivery Guaranteed 9am or 1pm, or Sameday Courier then please contact us for shipping before placing your order. If you wish to use Evri or DPD, please contact us for a shipping quote.
Please note, we will never send a parcel without the appropriate insurance for it, in order to make it cheaper.
Compensation for lost, delayed or damaged post, outside of Royal Mail compensation claims, is at the discretion of My Perfect Stamp. It is not a given or a right. If you ask or demand, it shall not be provided, and rudeness will not be tolerated. We are human, just like you.